The business environment has been developing a growing interest in the concept of organizational culture, as it plays an important role functioning and results organizations, but public sector, although reformed over years, these same reforms have not contributed to competitive sector area Human Resources innovation. It continues be cumbersome bureaucratic Administration, leaving little room cr...

In this paper the relation between ICT-innovations and the culture of public administration is explored. Recent research shows that, regarding these kinds of innovations, there often is a one-sided focus on efficiency and customer orientation and a dominant belief in ICT as a neutral instrument in the hands of government. One of the consequences is an underestimation of the role of organization...