quality of products and services is considered as a key factor for customer satisfaction. quality function deployment (qfd) is known as a critical tool for translating voice of customers to prioritize technical requirements of a production. the level of this satisfaction depends on the number of fulfilled requirements. it should be noted that this level varies according to the possible constrai...

the need to develop the required human resources in the tourism industry has become imperative as a consequence of rapidly changing technology and dynamic changes in the international tourism market. and in this regard the role and commitment of the top management towards developing the human resources cannot be undermined. a study has been conducted to assess the perception of the top manageme...

Higher education ought to support the identification of training needs for industrial building information modelling (BIM) curriculum development and sustainability education in the fields of civil engineering and management (CEM). This paper proposes a framework based on a four-phase step-by-step quality function deployment (QFD) application for CEM curriculum planning and quality management. ...

In this paper, parametric technology display and a mathematical model of technology spillover as a different approach based on the technology changes would be discussed. The recently action that will be accomplished through formation matrices of technological changes, measure of technology spillover and other concepts along with a variety of matrices types. Several examples are given and the re...

background: with the rapid development of health services, the progress of medical science and technology, and the improvement of materials research, the consumption of medical consumables (mcs) in medical activities has increased in recent years. however, owing to the lack of effective management methods and the complexity of mcs, there are several management problems including mc waste, low m...

this article aims at strategic vision to technology and suggests a strategic planning for this purpose. the main emphasis in this article is on strategic report compilation in the framework of strategic vision and covers issues such as identification of strategic planning dimensions and strategic vision levels, technology priority setting, environment monitoring, focus on costumer needs, method...

The paper attempts to integrate the Quality Function Deployment (QFD) method in the New Product Development (NPD) cycle. We propose a methodology to evaluate the voice of the customers in designing innovative products. The results presented after applying the methodology focus on the first stage of requirements capture for both the design phase and for the development of the actual product phas...

Renewable energy technology is suitable for reducing consumption and emissions, the corresponding impact on poverty has aroused tremendous attention. This paper proposed best-worst method- (BWM-) based quality function deployment (QFD) approach within interval-valued intuitionistic fuzzy number (IVIFN) to select appropriate renewable alleviation. QFD firstly used explore relationship between re...

This paper explores how the quality function deployment (QFD) is used to translate customer needs into technical parameters that will be controlled in process and ultimately can produce products as customers expect. research through field observations brainstorming with representative employees create house of set recommendation actions. With strong support commitment complete actions, resultin...

An investigation is described into the application of quality function deployment (QFD) and case based reasoning (CBR) to software quality assessment. It is believed that the integration of CBR and QFD may be an effective means of supporting the development of quality software. The main aim in the research is to develop a CBR oriented software quality advisor to support the attainment of qualit...