This paper presents a Service Creation Environment which is unique in ooering global correctness and consistency checks. These guarantee frame conditions for the design concerning implementability, country speciic standards and network speciic features. Frame conditions are formulated in a modal logic and veriied via model checking. The described environment ooers a lazy and incremental use of ...

We studied when and how people will use a customization tool that helps users offload information indexing to the external environment to augment finding and re-finding of information in a computer desktop environment. An experiment was conducted to study how the cost and benefit of customization may influence when and how participants customize, and how the customization may help them find and...

Mass customization is a business strategy that aims at satisfying individual customer needs, nearly with mass production efficiency. It induces a high complexity level because of various customer requirements and a steadily changing environment. However, mass customization has some potential to reduce complexity. These interdependencies between mass customization and complexity form a Gordian k...

In order for companies to effectively use customization as a design strategy, there should be understanding on what users would like to customize and why. This study explores the use of customization features of sports watch in order to assess the extent of customization, and to identify reasons for customization in this context. Survey data from 100 users of a sports watch were analyzed to und...

Internet of services provides the services capabilities to interact and collaborate. Users are able to create, share and access services by means of heterogeneous devices and interaction channels, in extremely personalized ways. However, in the dynamic and ever-growing scenario, lacks of customization and flexibility have become more and more crucial. In this paper, a QoS preference oriented se...

The main objective of e-government is to create public values by delivering public services to citizens, businesses, and government agencies. Since business models have been noted as proper means to illustrate the concept and methods of value proposition and creation, the aims of this paper is at proposing a value-centric e-government service framework based on the business model perspective fo...

With service orientation gaining more importance over the last couple of years, new requirements have evolved which are posed on accounting management solutions. In brief, accounting management systems are required to support a wide–range customization of the provided accounting functionality according to customer needs. This includes among others the support of complex–structured, usage–based,...