During the last decades, international outsourcing has received huge attention in political discussion as well as in economic research. In empirical studies, outsourcing is measured in different ways. The several measurements are mostly calculated from different datasets, which often lead to diverse results and thus complicate comparative analysis. In Germany, the discussion about international...

this paper presents an analytic procedure for the value added to different production levels with different policy options. the approach is stochastic and thus provides a framework for informed decision-making on productivity growth under uncertainty conditions. the model was applied to data collected from a firm and re-sults recommend that the firm should redevelop if in diversification and sy...

due to the tough on-going competition between producers of commodities and services, the prices of products are continuously going down nowadays. to avoid bankruptcy in such circumstances, organizations have focused on the application of technological innovations that enable them to respond to the needs of their clients. it is to this end that they attempt to gain the market and increase their ...

introduction: research is one of the most important ways of information production. among different kinds of research, applicability of research findings and the added-value of the elicited information are of great importance. creativity, production of new technology, theory or method and problem solving are among the indices of information added-value. this study aimed to investigate the relat...

The increasing use of Information Systems (IS) in diverse business sectors and the growing degree of mobility has changed the traditional use of Information Technologies (IT) in the economy. While Big Data is a current issue in the telecommunication and trade sector, high data intensity is also in the service sector given. Especially in the Technical Customer Service (TCS) area, a large variety...

Offering business services is widely considered a means for superior value creation. Increasing research activities in the emerging disciplines of Service Sciences and Service Science Management and Engineering (SSME) can be ascertained. Even so, the integration of service processes and their virtualization with suitable IT artifacts is seldom focused in SSME. Building on the Process Virtualiza...