in the recent years, the universities have been worried about performance management more than ever. in the present complex and competitive universe, the success of universities is impossible without presence of proper strategy and methods for evaluating their level of achievements. the balanced scorecard method is a model of evaluating performance and a system of strategic management. the main...

The aims of this paper are 1) search for the key factors of bancassurance operation in mainland China; 2) explore the weight of each key success factor; 3) identify performance gaps typically measured as performance minus key success factors. This study besides reviewing literatures and interviewing with experts, also adopts the modified Delphi Method and the Analytical Network Process (ANP) to...

This study uses Cohesion Network Analysis (CNA) indices to identify student patterns related to course completion in a massive open online course (MOOC). This analysis examines a subsample of 320 students who completed at least one graded assignment and produced at least 50 words in discussion forums in a MOOC on educational data mining. The findings indicate that CNA indices predict with subst...