in current century, success of organizations is dependent on the correct management of knowledge and also knowledge management (km) successful implementation relies on its critical success factors (csfs). identifying these critical factors can help businesses in planning and implementing knowledge management. hence, this study aims to propose a conceptual model with the csfs approach in order t...

in today’s global economy, the fundamental attribute of competitiveness have been driven from pecuniary capital to knowledge capital so that knowledge is known as the unique strategic resource to acquire competitive advantage. therefore, businesses that efficiently utilize existing knowledge within their organizations are expected to gain comparative advantage over their competitors. this resea...

Many small businesses require distributed information systems but do not have the resources to develop, host or maintain them. An alternative approach may be to offer the software as a distributed service. Students in the University of South Dakota (USD) Systems Analysis course partner with small businesses to design software services using a model-driven system development approach and the stu...

After e-commerce (electronic commerce) bubbled in the new millennium, the trend of information technology thus moved forward e-business (electronic business) manifestly. This is because e-business integrated and valued greater than e-commerce both in the physical and virtual networks. Also, it apparently shows that businesses are planning to achieve digitally tightened integration with supplier...

The application of software agent technology to the management of communications’ infrastructures is a challenging domain as it requires management on different time scales and has many interacting components. This paper looks at the potential benefits that may be gained from the application of agent technology to communications systems and surveys recent developments. Recent work using distrib...

Websites of businesses should accommodate both customer needs and business requirements. Traditional menu-driven navigation and key word search do not allow users to describe their intentions precisely. We have developed a conversational interface to online shopping that provides convenient, personalized access to information using natural language dialog. User studies show significantly reduce...

Many businesses are using recommender systems for marketing outreach. Recommendation algorithms can be either based on content or driven by collaborative filtering. We study different ways to incorporate content information directly into the matrix factorization approach of collaborative filtering. These content-boosted matrix factorization algorithms not only improve recommendation accuracy, b...

The rapid rise of e-business has brought profound impact on, as well as significant challenges to, businesses of all sizes. The lack of anticipated engagement in e-business by small and medium sized enterprises (SMEs) is still a concern to the UK government. Findings from the literature appear to have revealed a contradictory picture of SMEs’ engagement in e-business. There is limited systemati...

Information technology and tourism are both driven by a consistent change in structures, players, and products in order to adapt to fast changing consumer behavior as well as adaptation of ICT tools. The key objective of this study is to explore to what extent the domestic, inbound, and outbound Italian tourism sector is ready to adopt a common and more flexible technological infrastructure tha...

experiencing a tremendous change that can be attributed to a combination of demographic changes, technological advances, and broadening service offerings. The Wealth Management industry is in the midst of a renaissance. Firms that served high-net-worth (HNW) clients are using technology to move downstream, and firms that previously targeted the emerging affluent segment of the mass market are n...