In both the quality improvement and the design of a product, the engineering characteristics affecting product performance are primarily identified and improved to optimize customer needs (CNs). Especially, the limited resources and increased market competition and product complexity require a customer-driven quality management and product development system achieving higher customer satisfacti...

In this paper, a novel approach is proposed to determine the electronic system components of a smart clothing system design developed for blinds. The integration of diverse components which are developed and produced by different technologies and materials is a major challenge in a smart clothing system technology. Therefore, an integrated methodology based on fuzzy analytic hierarchy process (...

Fourth party logistics (4PL) company plays the role of integrator, which provides both information technology and supply chain integration capabilities. It not only creates different values of each segment in the supply chain, but also elevates the effects in supply chain management for business. Therefore, how to select an appropriate fourth party logistics company is an important decision for...

The complexity of multi-criteria decision problems requires the involvement a group experts, who can contribute their knowledge, experience and opinions to decision-making process. aim this study is present new analytic hierarchy process (AHP) framework, called GSD-IJ. main idea emphasize satisfaction with final decision, which measured by index. GSD-IJ based on geometric mean standard deviatio...

Projects are critical to the realization of performing organization’s strategies. Each project contains some degree of risk and it is required to be aware of these risks and to develop the necessary responses to get the desired level of project success. Because projects’ risks are multidimensional, they must be evaluated by using multi-attribute decision-making methods. The aim of this article ...

Multiple criteria decision-making (MCDM) research has developed rapidly and has become a main area of research for dealing with complex decision problems. The purpose of the paper is to explore the performance evaluation model. This paper develops an evaluation model based on the fuzzy analytic hierarchy process and the technique for order performance by similarity to ideal solution, fuzzy TOPS...

The aim of this study is to provide an analytical tool to select the best software providing the most customer satisfaction. The three type of softwares were examined and the most important criterias were taken into account by the customers while they were selecting their softwares. The fuzzy analytic hierarchy process was used to compare this softwares. The means of the triangular fuzzy number...

To solve the uncertainty and complexity problems in hazardous chemical storage risk assessment, this paper constructs the evaluation index system and proposed the risk assessment model based on AHP-fuzzy comprehensive evaluation approach, which organically integrate the quantitative and the objectively of the analytic hierarchy process (AHP) and the inclusive advantage of fuzzy comprehensive ev...

Multiple criteria decision-making (MCDM) research has developed rapidly and has become a main area of research for dealing with complex decision problems. The purpose of the paper is to explore the performance evaluation model. This paper develops an evaluation model based on the fuzzy analytic hierarchy process and the technique for order performance by similarity to ideal solution, fuzzy TOPS...