Process modeling facilitates understanding and restructuring activities used to achieve business goals. The need for rapid deliveries of services to customers has fueled the integration of different business partners, into a single value creation chain. But, integration of interorganizational business processes in electronic markets is a difficult and time-consuming task. By using formal descri...

The unprecedented growth in service-based business processes over a short period of time has underscored the need for understanding the mechanisms and theorising the business models and business process management adopted across many organisations today. This is more evident within the Irish health sector. This research summarises a survey of the literature and argues that the inability of curr...

Business groups played an important role in the economic development of East Asian countries. Yet business groups in East Asia face an uncertain future. Following the Asian Crisis, foreign creditors and investors have demanded that business groups have more transparent operations and stronger corporate governance. At the same time, as governments in East Asia have loosened trade barriers, busin...

BACKGROUND The Norwegian hospital reform of 2002 was an attempt to make restructuring of hospitals easier by removing politicians from the decision-making processes. To facilitate changes seen as necessary but politically difficult, the central state took over ownership of the hospitals and stripped the county politicians of what had been their main responsibility for decades. This meant that d...

Business-to-business electronic contracting has gained attention in recent years as a way to improve traditional contracting practices as well as a paradigm that allows the support of new business models in an enterprise. This paper presents the business case of the Dutch news medium Telegraaf for contracting of advertising spots in its on-line edition. We discuss replacement of current contrac...

This paper demonstrates how an institution of higher education, explicitly Kazakhstan Institute of Economics, Management and Strategic Research, KIMEP, can apply the Quality Function Deployment (QFD) to translate Voices of Customer (VoC) into program requirements. The student needs and requirements were identified to develop the foundation in delivering quality curriculum and services in higher...

For example, IBM, a world-known computer technology and services company, had approximately 405,000 employees in 1985. In 1992, IBM suffered $5 billion in losses. By 1994, IBM had taken a series of restructuring actions and cut its workforce to 219,207 to “streamline and reduce resource utilized in the business”. IBM began emphasizing consulting services with its 2002 purchase of Pricewaterhous...

The aim of this paper is to perform the main part of the restructuring processes with Business Process Reengineering (BPR) methodology. The first step was to choose the processes for analysis. Two business processes, which occur in most of the manufacturing companies, have been selected. Afterwards, current state of these processes was examined. The conclusions were used to propose own changes ...