citizen relationship management: study of its relationship with public participation, public accountability and transparency in 3’s region of city of tehran.this research seeks to study the role of citizen relationship management in the promotion of public participation, accountability and transparency of the public.this study aimed to identify the effect of increasing citizen relationship mana...

What remains unclear after a decade of e-Participation research and practice is the extent to which the social web and informal channels have empowered citizens in government-citizen interactions where government determines what, where and how to discuss. Lately, attention has shifted to how these informal channels could be better harnessed as part of a holistic eParticipation solution. However...

Active citizen participation facilitated by information technology can have profound implications for democracy and civic discourse. In this paper we describe a continuum of tools that encourage active participation by citizens. We use a comprehensive review of the web-sites of the 50 States of the U.S. to chart the current position of the country on this continuum. We find that these G2C initi...

This study aims to present the effects of citizen participation on Integrated Solid Waste Management – ISWM, considering all stages of urban cleansing: solid waste production, collection, transport, treatment, recycling and final disposal, as well as to help decision makers and agencies involved in solid waste management in developing a policy that will utilize citizen participation as an impor...

Citizen participation in the governance process is widely encouraged by academics and professional organizations and is a popular conference topic. Key public policy decisions are made during the public budgeting process, so this would appear to be an important opportunity for meaningful citizen participation. Yet little is known about how and when citizens are involved in the budget process.1

Online Citizen Science platforms are good examples of socio-technical systems where technology-enabled interactions occur between scientists and the general public (volunteers). Citizen Science platforms usually host multiple Citizen Science projects, and allow volunteers to choose the ones to participate in. Recent work in the area has demonstrated a positive feedback loop between participatio...

Abstract: Citizen engagement and participation are a key focus for government and government agencies, and with the advent of Internet technologies questions arise about the role and impact of technology on citizen participation. This paper aims to explore the role of technology in citizen participation within schools. This research used in-depth comparative case studies using examples from two...

Electronic democracy should facilitate the discussion and participation of citizens as well as electronic voting in governmental issues. Governmental applications available in the Web have not evolved significantly toward real participation of citizens. The implementation of an e-democracy system can benefit from incorporating features from distinct information channels, especially television. ...