The drug trafficking is one of the most serious problems related to the Public Safety in Brazil, especially in the most populous areas of the country, as is the case of the city of São Paulo. In this work, it was developed a methodology that can help tracking the traffic routes of marijuana samples seized in the city of São Paulo, based on stable carbon and nitrogen isotopes, which are related ...

Much has been written in recent years about the importance of civil society in ensuring positive outcomes for people in the development of urban space. For citizens to be involved in a meaningful way in urban planning requires the existence of a political space – created by organizations, community groups, social movements, voluntary societies – that is outside the control of government. The de...

Through a case study of the City of Philadelphia’s 311 service, Philly311, this paper creates new understanding about citylevel service integration enabled by a 311 service center. The papers looks at how the capabilities of 311-enabled service integration influence the city government in both citizen-facing and internal management. The analysis is based on findings from semi-structured intervi...

All forms of e-government are integrated in an organizational structure defined by the institutional arrangements of the specific state. Thus when using e-government applications to make the government smarter it has to be contextualized in the specific structure of government. A common institutional arrangement is to divide governments into different levels – a multi-level government system. T...

Given the volatile nature of the mobile services industry and the recent interest in mobile services from local governments, this article introduces a business model framework that allows the design and analysis of value networks for mobile services in a public context. It finds its foundations in an existing and validated business model framework and expands it to include parameters that come ...