Efforts to incorporate the principles of continuous quality improvement (CQI) into health care have been underway for about ten years. In order to understand the lessons of this decade of experience, senior organizational leaders and experts in the field of health care were interviewed. This select group agreed that there have been concrete accomplishments: the tactic of assigning blame for mis...

This article describes the use of continuous quality improvement (CQI) techniques, such as use of customer focus and the promotion of group interaction and problem solving, in an introductory nursing course. The use of CQI techniques resulted in satisfied students who met the course objectives.

Six Sigma is a customer focused continuous improvement strategy and discipline that minimizes defects. It is a philosophy to promote excellence in all business processes with aggressive target goals. Six Sigma is a five phase methodology for continuous improvement which uses a metric based on standard deviation. It is also a statistic which describes the amount of variation in a process. Six Si...

Dysarthria refers to a group of motor speech disorders as the result of any neurological injury to the speech production system. Dysarthric speech is characterised by poor speech articulation, resulting in degradation in speech quality. Hence, it is important to correct or improve dysarthric speech so as to enable people having dysarthria to communicate better. The aim of this paper is to impro...

OBJECTIVE Continuous quality improvement (CQI) methods are foundational approaches to improving healthcare delivery. Publications using the term CQI, however, are methodologically heterogeneous, and labels other than CQI are used to signify relevant approaches. Standards for identifying the use of CQI based on its key methodological features could enable more effective learning across quality i...

If organizations wish to achieve continuous quality improvement they need to use appropriate selection of quality tools and techniques. In this paper a review of possibilities of the systematic use of seven basic quality tools (7QC tools) is presented. It is shown that 7QC tools can be used in all process phases, from the beginning of a product development up to management of a production proce...

The continuous quality improvement (CQI) efforts at the Lodge and Conference Center at Grand National, Opelika, Alabama, involve a range of strategies, policies, and practices enacted by the current management team to lift the service game and enhance the overall quality and value for money appeal of the guest experience. The authors report findings of a recently conducted study on this issue. ...