This paper aims to categorize some of the fundamental information systems (IS) challenges with the development of consumer-oriented electronic commerce or online retailing. With the emergence of new online intermediaries such as America Online, Amazon and eBay, many traditional firms are at risk and need to respond. Despite their size and retailing experience most of the incumbent retailers suc...

The current paper presents results from the Transfer of Innovation Project titled: “ECVET-based training of trainers in organic food retailing to „EcoQualify“ Quality Assurance System” (ECVET-EcoQualify, No 2013-1BG1-LEO05-08698). The main project aim is to create an e-learning training course for teachers/trainers and tutors/instructors oriented to offer them the abilities needed to design, pl...

Retailers in Saudi Arabia have been reserved in their adoption of electronically delivered aspects of their business. This paper reports research that identifies and explores key issues to enhance the diffusion of online retailing in Saudi Arabia. Despite the fact that Saudi Arabia has the largest and fastest growth of ICT marketplaces in the Arab region, e-commerce activities are not progressi...

The Internet is not only a significant communication medium, it is also largely used as a channel of distribution. In the very beginning of the e-commerce era, most researchers and practitioners forecasted a sharp increase in Internet-based commercial applications, leading to a threat of existing business models. Already in 1980, Rosenberg and Hirschmann argued that in-home shopping could threa...

The scope of this paper is to explore the transaction profitability of frequent and sporadic buyers in the Brazilian e-retailing home appliance market. Concepts in relationship marketing literature stressing the impact of purchasing frequency on customer transaction profitability, as well as recent academic research challenging this approach and pointing out the importance of sporadic clients, ...

Supply chain units are connected by both physical and information flows. Electronic services are used to perform a large part of activities in modern supply chains. The traditional supply chain configuration models pay the main attention to optimization of the physical flows. However, it is equally important to ensure that the physical units have appropriate information processing and logistics...

Supply chain units are connected by both physical and information flows. Electronic services are used to perform a large part of activities in modern supply chains. The traditional supply chain configuration models pay the main attention to optimization of the physical flows. However, it is equally important to ensure that the physical units have appropriate information processing and logistics...

Product returns present one of the biggest operational challenges in the world of Internet retailing due to the sheer volume and cost of processing returns. But returns also represent an often-missed opportunity to manage customer relationships and build customer loyalty to the retailer. Based upon data from a survey of 464 customers of five different Internet retailers, this article explores h...

The development of electronic retailing as a new retail marketing channel based on the Internet appears in contemporary theory and practice. In such market conditions, there is research problem which level increasing concentration competition impact retailing. aim to prove this paper determine whether traditional influences share total revenue. Danube region countries are chosen because differe...