Knowledge is more and more a key factor within companies [HP90]. Nearly 40 percent of all employees are so called “knowledge workers“. Distribution and inquest of knowledge within companies are supported by skill management systems. Although not all aspects and potentials of this instrument are yet utilized skill management systems have spread widely within business organizations. This paper su...

introduction: having a desirable image in a market can be considered as an asset for an organization. therefore, using proper approaches, managers of such organizations must monitor and manage the image of their organizations in order to achieve their organizational goals and their customer’s satisfaction. as an important sector of every society, managers of hospitals also must try their best t...

Africa in general is said to still be lagging behind the developed nations in terms of workforce skills, and South Africa is not an exception. The problem of skills inadequacy, it is argued, has a negative effect on enterprises as it presents hurdles to the country’s economic development objectives. Small, medium and large organizations tend to suffer from the said issue. In the context of Sout...

A strong interest and need exist in the workplace today to master the skills of conducting difficult conversations. Theories and strategies abound, yet none seem to have found the magic formula with universal appeal and success. If it is such an uncomfortable skill to master is it better to avoid or initiate such conversations with employees? Best practices and evidence-based management guide u...

Despite the rapid adoption and increased spending on social media in the recent years, there is little existing research on the economic value of social media investment or the factors that affect this value. In this study, we first provide empirical evidence using a large sample of firm across industries to show firm market value is increasing in social media use, not just adoption. In additio...

The present study investigated relationships among self-management skills, communication with superiors, and the mental health of employees in a Japanese worksite. The subjects were manufacturing workers in a medium-sized company in Kyushu. In 1999, we mailed a self-administrated questionnaire which included questions on age, gender, job rank, communication with superiors, a General Self-Effica...

There is a paradox of workplace transformation: It generates trust but first requires trust. New approaches, such as teamwork and pay-for-skills, remain stuck if employees do not trust them enough to participate. We study which employees take courses when a pay-for-skills plan is created in a company but uncertainty remains about the promised rewards. Employees' willingness to take courses affe...