Despite the increased importance of the role that reliability plays in commercial product development, most companies are still unable to produce reliable software. The practice of software reliability is rare with few techniques that are compatible with commercial schedules and staffing capabilities. Should organizations wait for the next generation of tools, programming languages and developm...

In this article, we extend strategic human resource management (SHRM) thinking to theory and research on high reliability organizations (HROs) using a behavioral approach. After considering the viability of reliability as an organizational performance indicator, we identify a set of eight reliability-oriented employee behaviors (ROEBs) likely to foster organizational reliability and suggest tha...

Many organizations have been using teams as a means of achieving organizational outcomes (such as productivity and safety). Research has indicated that teams, especially those operating in complex environments, are not always effective. There is a subset of organizations in which teams operate that are able to balance effectiveness and safety despite the complexities of the environment (for exa...

Many organizations have been using teams as a means of achieving organizational outcomes (such as productivity and safety). Research has indicated that teams, especially those operating in complex environments, are not always effective. There is a subset of organizations in which teams operate that are able to balance effectiveness and safety despite the complexities of the environment (for exa...

Mainstream organizations typically struggle in their quest to combine effectiveness with efficiency, or reliability with flexibility. Experimentation and trial-and-error are regarded as important processes for organizational learning, but do not always lead to an organizational-wide optimum in terms of efficiency. Certain organizations, so-called High Reliability Organizations (HROs), exist tha...

This paper examines the problem of risk mitigation in virtual organizations (VO's). We begin by discussing risk propensity in virtual organizations, and draw on a variety of research to suggest processes important in obtaining high levels of reliable performance Collab-U CMC Play E-Commerce Symposium Net Law InfoSpaces Usenet NetStudy VEs Página 1 de 32 Risk Mitigation in Virtual Organizations ...

Aircraft carriers, electrical power grids, and wildland firefighting, though seemingly different, are exemplars of high reliability organizations (HROs)--organizations that have the potential for catastrophic failure yet engage in nearly error-free performance. HROs commit to safety at the highest level and adopt a special approach to its pursuit. High reliability organizing has been studied an...

The events of September 11, 2001, have raised troubling questions regarding the reliability and security of American commercial air travel. This article applies the concepts and logic of highreliability organizations to airport security operations. Contemporary decision theory is built on the logic of limited or buffered rationability and is based on the study of error-tolerant organizations. T...