INTRODUCTION One of the important causes of medical errors and unintentional harm to patients is ineffective communication. The important part of this skill, in case it has been forgotten, is listening. The objective of this study was to determine whether managers in hospitals listen actively. METHODS This study was conducted between May and June 2014 among three levels of managers at teachin...

introduction: managers, as the members of decision making team in hospitals, are required to understand economic issues in order to increase their knowledge, make better decisions making, and bring about economic growth in hospitals. thus by measuring the managers’ level of economic knowledge and understanding their weaknesses at this field, we can take an important step in line with this trans...

Background: Conflict is a continuous challenge in hospitals. Due to the nature of treatment team, identifying conflicts hospitals one managers’ primary and essential tasks. Objectives: The current study examined level causes between hospital employees managers. Methods: descriptive-analytical was conducted 2018 - 2019 on random sample 320 staff Data were collected by self-administered questionn...

background and objectives: effective communication between managers and staff is a prerequisite to organization success. cultural competence is key to effective communication. the aim of this study was to survey cultural competence in managers of selected hospitals.   methods: twenty teaching hospital managers and four private hospital managers of senior level participated in the study. data we...

fire is one of the most dangerous phenomena in the world which yields main damages, healthy and economical, and is thus a major threat to hospitals. since, most of the residents in hospitals are the individuals who cannot rescue themselves in such situations, fire in hospitals is more hazardous than any other public place; hence, it can endanger several sophisticated medical equipment. therefor...

BACKGROUND Priority setting and resource allocation in healthcare organizations often involves the balancing of competing interests and values in the context of hierarchical and politically complex settings with multiple interacting actor relationships. Despite this, few studies have examined the influence of actor and power dynamics on priority setting practices in healthcare organizations. Th...