Information and Communication Technology (ICT) affects how organizations deliver services to their customers. ICT is now used not only to improve back office routine activities but also to act as strategic partner for achieving organizational goals. Although ICT has many benefits for organizations, its assimilation is the most challenging process as there are high failure rates as reported by m...

The advent of the Internet and its subsequent proliferation into most aspect of society and commerce has propelled ICT to the forefront of innovation. Its ubiquitous nature and the varied business opportunities it presents are beneficial to all organizations irrespective of size or location. SMEs contribution to employment and GDP has motivated initiatives targeting these companies to facilitat...

The wide use of technology and the high technology innovation have arisen strategic opportunities from ICT investments. To support the strategic role of technology different ICT governance practices and frameworks have been designed. This paper makes a comparison between two case studies. The principal source of evidence has been the interview. It has been structured to evaluate the ICT governa...

This paper presents a test that helps practitioners and researchers to measure ICT alignment in SMEs. Practitioners and researchers have suggested SMEs use ICT in a way less than optimal, wasting important and limited resources. Although researchers have proposed several instruments to solve this problem, they show operative problems when applied to SMEs. We developed and applied a test that he...

Information and communication technology (ICT) has helped to drive increasingly intense global competition. In turn, this intensity increases the need for flexibility and rapid changeability in ICT to support strategies that depend on organizational agility. We report a comparative, cross-cultural case study of the implementation of Service Oriented Architectures (SOA) at a Scandinavian bank an...

Globally, large-scale national initiatives are being implemented towards promoting the level and quality of Information and Communication Technologies (ICT) use in school education. However, despite these efforts, the current level of ICT uptake from schools remains low. A wide range of factors have been identified as barriers, including lack of teachers’ ICT Competences and lack of ICT infrast...

Rural development can be enhanced and supported by information and communication technology (ICT), the use of which is highlighted by the emerging importance of information and knowledge as key strategic resources for social and economic development. The use of ICT presents a number of constraints which threaten the sustainability of rural ICT projects. Sustainability is key to the effectivenes...

In an era marked by globalization, intense competition and huge advents in information and communication technologies (ICT), many organizations have adopted and deployed ICT applications that would provide them with sustainable global competitive advantages. Most evidence of such ICT impact is at the firm level; the global impact of ICT at the country level has not been studied and incorporated...