It had been shown that the misbehaviors by few malicious, compromised or misconfigured BGP routers could lead to serious outages in Internet. This failing becomes progressively crucial as the recent prosper of outage-sensitive applications such as Voice over IP, streaming media, and video conferencing. To address these misbehaviors, previous work mainly focus on distributedly detect or prevent ...

D who should receive a mail-order catalog is among the most important decisions that mail-ordercatalog firms must address. In practice, the current approach to the problem is invariably myopic: firms send catalogs to customers who they think are most likely to order from that catalog. In doing so, the firms overlook the long-run implications of these decisions. For example, it may be profitable...

Mailing lists have existed since the early days of email and are still widely used today, even as more sophisticated online forums and social media websites proliferate. The simplicity of mailing lists can be seen as a reason for their endurance, a source of dissatisfaction, and an opportunity for improvement. Using a mixed-method approach, we study two community mailing lists in depth with int...

The School of Information at UC Berkeley has two main internal mailing lists, Fun and Noise, for informal communication between students, faculty and alumni. Fun is meant for timesensitive, actionable information such as events, parties and concerts. Noise is intended to cover everything else, including technology reviews, job opportunities, political opinions, news, and knowledge sharing. This...

BACKGROUND The response rates to physician postal surveys remain modest. The primary objective of this study was to assess the effect of tracking responses on physician survey response rate (i.e., determining whether each potential participant has responded or not). A secondary objective was to assess the effects of day of mailing (Monday vs. Friday) on physician survey response rate. METHODS...

The widespread use of computers and of the internet have brought about human information overload, particularly in the areas of internet searches and email management. This has made Knowledge Management a necessity, particularly in a business context. Agent technology – with its metaphor of agent as assistant – has shown promise in the area of information overload and is therefore a good candid...

Both in business to business and in consumer markets direct mailings are an important means of communication with individual customers. This paper studies the mailing frequency problem that addresses the issue of how often to send a mailing to an individual customer in order to establish a profitable longterm relationship rather than targeting profitable groups of customers at every new mailing...