Individuals on social media may reveal themselves to be in various states of crisis (e.g. suicide, self-harm, abuse, or eating disorders). Detecting crisis from social media text automatically and accurately can have profound consequences. However, detecting a general state of crisis without explaining why has limited applications. An explanation in this context is a coherent, concise subset of...

During a series of recent natural catastrophes, social media has played an increasingly prominent and varied role in crisis response, ranging from facilitating the recruitment of volunteers during an earthquake to supporting spiritual recovery after a hurricane. In this paper, we propose that social media, beyond the conventional role of information support, can also function as boundary object...

In disasters such as the earthquake in Haiti and the tsunami in Japan, people used social media to ask for help or report injuries. The popularity, efficiency, and ease of use of social media has led to its pervasive use during the disaster. This creates a pool of timely reports about the disaster, injuries, and help requests. This offers an alternative opportunity for first responders and disa...

Children and adolescents in the United States and in many countries are projected to have shorter life spans than their parents, partly because of the obesity crisis engulfing the developed world. Exposure to electronic media is often implicated in this crisis because media use, including electronic game play, may promote sedentary behavior and increase consumption of high-calorie foods and bev...

Crisis management frameworks are typically associated with concepts related to command and control or “hierarchical” decisionmaking. However, advancements in communication technologies and new media platforms have brought new prospects to the design of crisis management frameworks. Social media platforms, for example, enable volunteering citizens to actively take part in crisis response efforts...

nowadays, media is under domination of political regime & capitalist system that leads media to unsuitable status and malfunctions. so there is not any reasonable definition of ideal function. rate of social changes challenges any interaction between media & social context. discursive point of view reveals media identification crisis & its instrumental function. considering media competencies &...

The world of communication has changed significantly in the last decade as a result of the evolution of social media. Food crisis managers and communicators should be cognizant of the messages presented to the public by all media channels during a crisis. Using the 2008 Irish dioxin contamination incident as an example, a quantitative content analysis was carried out to investigate the relation...

In a relatively new area of research for crisis management, this working paper presents a preliminary discussion of some of the privacy and ethical implications surrounding the use of social media in the event of a crisis. The paper uses the chaos caused by the eruptions of the Eyjafjallajokull volcano in 2010 to contextualise the analysis. It begins by presenting two case studies of the use of...