abstract following the advances in mobile communication and information technology, smart phones have been used in a wide variety of commercial, social, entertainment, file sharing and health transactions and applications. the current procedures in healthcare environment for patient registration, appointment scheduling and payment are time consuming and somehow tiresome. traditionally, patients...

background many diagnostic and treatment procedures are done in hospitals and clinics. offering services in these areas have a prominent role in promoting patients’ satisfaction levels and their prospective about health services. objectives this study is going to assess the satisfaction levels of patients referring to the six military hospital clinics in iran. materials and methods in this cros...

background & aim: nowadays, home health care services play significant roles in modern societies. such services allow the elderly and needy people to pass their treatment process at their own houses in a friendly environment. in this paper, weekly routing and scheduling problem of home health care personnel was investigated. methods & materials: insufficient number of expert personnel or overla...

implementation of patient feedback is considered as a critical part of effective and efficient management in developed countries. the main objectives of this study were to assess patient satisfaction with the services provided in hospitals affiliated to tehran university of medical sciences, iran, identify areas of patient dissatisfaction, and find ways to improve patient satisfaction with hosp...

background tuberculosis (tb) continues to be a major public health problem worldwide. in developing countries, the burden of the disease is explosive, as 95% of global tb patients reside and 98% of global tb deaths occur in these regions. patients’ satisfaction may play a major role in adherence to medications and hence improve tuberculosis cure rate. objectives the current study aimed firstly ...

Abstract Following the advances in mobile communication and information technology, smart phones have been used in a wide variety of commercial, social, entertainment, file sharing and health transactions and applications. The current procedures in healthcare environment for patient registration, appointment scheduling and payment are time consuming and somehow tiresome. Traditionally, patie...