Focusing on knowledge management (KM) and strategic decision making in service businesses through the constructs of strategic capital and knowledge sharing, the study investigates qualitative differences in domain-specific knowledge of frontline employees and executives. The study draws on cognitive theory and investigates the extend to which the knowledge of these subject groups is correct wit...

This study explored a unique approach to motivating online students in an introductory IT course. The authors conducted and videotaped surprise interviews with former business graduates and offered the recorded interviews to online business students enrolled in an introductory IT course. The authors then compared the academic performances of the students who watched the surprise interviews and ...

Each organization exists for the achievement of certain goals. To ensure continued success, the organization should monitor its performance w.r.t. these goals. Performance is often evaluated by estimating performance indicators (PIs). In most existing organization modeling approaches the relation between PIs and goals is implicit. This paper proposes a formal approach for modeling goals based o...

evelopers have been performance testing large database applications for more than 20 years. Up to now, they have focused primarily on system-level testing of operating systems and database management systems. However, just because a machine, its operating system, and its database system are fast does not mean that an application using the database system will perform well. Design flaws in the a...

Any opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.-2

This work describes and investigates a practical use-case for searching in an exploratory fashion for fragments of audio within a small collection, in the manner of Query-by-Example. Our motivation for this is to help performers, especially of improvised music, to critically assess their own improvisation style and how it relates to others’; we aim to support investigation of questions such as ...

Synthetic data plays an important role in software testing. In this paper, we initiate the study of synthetic data generation models for the purpose of application software performance testing. In particular, we will discuss models for protecting privacy in synthetic data generations. Within this model, we investigate the feasibility and techniques for privacy preserving synthetic database gene...

Experiments were run to assess three ways of evaluating the quality of language translations: back translation, knowledge testing, and performance testing. Twelve professional English-to-Vietnamese translators processed approximately 10,000 words of technical material (i.e., a helicopter maintenance manual). Subjects took knowledge tests or performed a difficult maintenance task using translate...

We consider what aspects of software performance can be validated during the early stages of development, before the system is fully implemented, and how this can be approached. There are mature and successful methods available for immediate use, but there are also difficult aspects that need further research. Ease of use and integration of performance engineering with software development are ...

Conventional IT system architectures revolve around Web/App/Database tiers. This is not the right choice for compute intensive requirements which lend themselves to High Performance Computing (HPC) architectures. While the engineering and scientific communities are mature on the HPC front, this expertise is sorely lacking in IT system managers. This is where software performance engineering has...