The objective of this paper is to highlight the transformation of the South African Police Service as a background paper on “Reforming the Law and Order Sector as a Key Element of the Public Service Transformation.” The maintenance of law and order and its importance cannot be emphasized enough in post-conflict recovery and transformation of societies to ensure security and the creation of cond...

The study was conducted in response to the govern m e n t ’s targets to increase police numbers. It was carried out against a backdrop of widespread concern about employment issues in the public sector and, in part i c u l a r, the re c ruitment and retention problems faced by employers in South-East England. There were increasing levels of wastage in the police service, with resignations and t...

BACKGROUND Substantial policy, communication and operational gaps exist between mental health services and the police for individuals with enduring mental health needs. AIMS To map and cost pathways through mental health and police services, and to model the cost impact of implementing key policy recommendations. METHOD Within a case-linkage study, we estimated 1-year individual-level healt...

Advances in information and communication technologies (ICTs) have offered governments new opportunities to enhance citizen participation in democratic processes. The participation opportunities afforded by ICT may be particularly pertinent for youths, who are more likely to be ICT-savvy and yet are reported to show declining participation in politics. The currently increasing exclusion of yout...

This paper focuses on the design parameters on the part of the stakeholders and users in the design of mobile applications for police officers. Starting from an analysis of the functional requirements of stakeholders and relevant context parameters for police officers, we find design issues that are relevant to the development of context-aware mobile applications for police officers. We collect...

Motivated by the squeeze on public service expenditure, staffing is an important issue for service systems, which are required to maintain or even improve their service levels in order to meet general public demand. This paper considers Police Patrol Service Systems (PPSSs) where staffing issues are extremely serious and important because they have an impact on service costs, quality and public...