abstract because of today's dynamic business environment and three emerging major trends of intense international competition, discrete markets, and changing technology, innovation is drawing increasing attention as a solution. these trends have aroused business scholars’ interest in running in-depth investigations on the concept of social capital as a critical factor in improving organizationa...

In view of today’s collaborative and knowledge-intensive nature of IT services, this study reexamines the antecedents of user satisfaction with IT services. We conceive IT service provision as an interactive, relational process by which users and IT units engage in service coproduction. Drawing on social capital theory, we develop a research model to examine relational factors influencing user ...

The importance of managing the extended enterprise is a recurrent theme, and many consider supply chains to be the next frontier of opportunities to improve profitability and competitive advantage for organizations. Building on prior work that has identified the value creation capabilities of integrated digital platforms and relational conditions, the paper draws upon social capital theory to d...

This study investigates the relationships between U.S. buying firms’ supplier development efforts, commitment, social capital accumulation with key suppliers, and buying firm performance. We identify linkages between supply chain management research on supplier development and organization theory research on social capital to consider how buying firm commitment to a long-term relationship, cogn...

With organizations entering knowledge-based economy, knowledge and as a result intangible assets is considered as one of the most important competitive advantages in organizations. Nowadays using intangible assets has a very significant influence on organizations’ success and survival social and intellectual capitals are among the most important intangible assets. Social capital enjoys being au...

in this study the association between social capital and entrepreneurial locus of control among small and medium-sized enterprises’ managers is evaluated. the innovation of this study is theorizing and clarifying the role of social capital and its dimensions in fostering managers' internal locus of control. internal locus of control is one of the most frequently mentioned personal characte...

We also thank patients and providers in the nine hospitals that participated in data collection for the study reported here. In this paper we explore a causal mechanism through which high performance work systems affect performance outcomes. We propose a model in which a particular type of high performance work system – a relational work system – enhances organizational performance by creating ...

This study investigates the effectiveness of digital nudging for users’ social sharing of online platform content. In collaboration with a leading career and education online platform, we conducted a large-scale randomized experiment of digital nudging using website popups. Grounding on the Social Capital Theory and the individual motivation mechanism, we proposed and tested four kinds of nudgi...

Based on an in-depth case study, this article studies a collaborative IT project (one IT service vendor and three clients) involving intensive knowledge integration activity. It explains how social capital (e.g. relational, cognitive, structural), absorptive capacity (e.g. exploratory, exploitative, transformative) interact with each other with the support of organizational culture (e.g. collec...

With the social context of collaborative networks becoming increasingly important, research has broadened the traditional concept of competitiveness to include and emphasize ‘soft’ elements, like social capital. The social capital concept can be attained in two different contexts: intra and inter-groups. The objective of this study is to identify inter-organizational social capital elements and...