In theory, we all know that if students are satisfied, then training centers do provide a better quality of service. But what about in practice? The purpose this research is twofold. On the one hand, aim to assess inspectors Morocco, through perceived and student satisfaction. First, investigate which attributes need be further targeted device (TD) at CFIE. Second, test for potential causal rel...

Internet menjadi hal yang diminati masyarakat dengan fakta kenaikan pengguna pada tahun 2020 sekitar 73,7%. Menurut APJII salah satu penyebab peningkatan internet karena kebutuhan menyebabkan segala proses tatap muka diubah maya dampak pandemi COVID 19. Hal itu berdampak terhadap bidang tidak terkecuali dunia pendidikan. Namun lain terjadi menjelaskan juga beriringan tingginya keluhan memakai p...

Aim: Purpose of this existing study is to investigate the quality services through patient satisfaction using SERVPERF-model.
 Methods: For purpose survey approach was used. Cross-sectional primary data collected form 100 patients two public sector hospitals. Data analyzed in SPSS. Mean, standard deviation, correlation and regression were used.
 Findings/Results: It found that there p...

background: service quality is perceived as an important factor for developing patient's loyalty. the aim of this study was to determine the hospital service quality from the patients' viewpoints and the relative importance of quality dimensions in predicting the patient's loyalty. methods: a cross-sectional study was conducted in 2010.the study sample was composed of 943 patients selected from...