there has been considerable number of papers published related to six sigma applications in manufacturing and service organizations. however, very few studies are done on reviewing the literature of six sigma in all the areas including manufacturing, construction, education, financial service, bpos and healthcare etc. considering the contribution of six sigma in recent time, a more comprehensiv...

Enterprise Resource Planning (ERP) has become the most strategic tool for an organization to employ. A leading ERP solution is SAP®. It has been employed by organizations to enable them to collaborate on different projects and to integrate all aspects of operations. Just as organizations have adopted ERP solutions, they employed quality initiatives that are designed to help organizations ma...

Indian industries need overall operational excellence for sustainable profitability and growth in the present age of global competitiveness. Among different quality and productivity improvement techniques, Six Sigma has emerged as one of the most effective breakthrough improvement strategies. Though Indian industries are exploring this improvement methodology to their advantage and reaping the ...

There has been considerable number of papers published related to Six Sigma applications in manufacturing and service organizations. However, very few studies are done on reviewing the literature of Six Sigma in all the areas including manufacturing, construction, education, financial service, BPOs and healthcare etc. Considering the contribution of Six Sigma in recent time, a more comprehens...

    Six sigma,   Rolled throughput yield, Organizational performance Six Sigma is a well- established approach to improve the capability of business processes in order to gain satisfaction of customers. The performance assessment of a given process is essential to some phases of six sigma methodology. So far, different indicators are used to demonstrate the performance of a process, while many ...