Sourcing is evolving into a strategic process for organizing and fine-tuning the firm’s value chain. Companies need to strategic sourcing in order to survive within the industry, particularly hospitals which are facing rapidly competition to provide high quality services in healthcare. Healthcare organizations need to leverage the right capabilities from the right source, and the right shore, a...

IT outsourcing has three broad forms: (i) Single-Sourcing, where the client outsources to one primary vendor, (ii) Single-Sourcing with subcontracting , where the primary vendor involves other/secondary vendors in the project, and (iii) Multi-Sourcing, where the client outsources to multiple primary vendors. Using a dataset of large IT outsourcing contracts from the SCD database with 22,031 lar...

challenge for public services in European societies that host large immigrant communities and that are facing new immigration flows. Concurrently, welfare states are changing, and often, as in the Netherlands, an active role for citizens, as well as partnerships between government, professional expertise and civil society are deemed crucial for the welfare state’s survival. If the ideal of citi...

Many countries worldwide have recognized the importance of implementing e-government strategies as one of the key options for improving the delivery of government services to their citizens. This has been enhanced by developments in information and communication technology (ICT) coupled with tangible economic benefits that are attached to international collaborative networks brought about by va...

Citizen participation is a cornerstone of democracy in America. Among the important ways in which citizens participate are: voting, the most basic right and responsibility of every citizen; engaging with government to help establish good policies and to solve public problems and volunteering to help one’s community and those in need. These are time-honored values of citizenship taught in our sc...

This paper presents an evaluation of a mobile complaint and problem-reporting solution made for Swedish municipalities and their citizens. The evaluation is made through a government 2.0 framework to assess the appropriateness of the initiative as a citizen-sourcing solution. The research approach consists of a secondary analysis of empirical data. The researchers have been active participants ...

The popular press has long used the terms single-sourcing and multisourcing (also known as best of breed) to describe organizations’ sourcing strategies. Whereas there is an implicit understanding of these terms, no research has quantified what distinguishes one sourcing configuration from another or what institutional factors contribute to the pursuit of one strategy over the other. We leverag...

This essay, exploring the peer-to-peer collaborative atmosphere penetrating Wikivism, crowd-sourcing and open-source movement, identifies a new paradigm of public information as evolution toward Wiki-government. Citizen participants can collectively create public information via various platforms enabled by Web 2.0 technologies. Under the new participatory paradigm that a large number of indivi...

Back-sourcing is the practice of bringing a once outsourced process back to the originating firm. Prior research have established that the opposite of back-sourcing, outsourcing, has generated positive market reactions. This study uses event study methodology to examine market reactions to back-sourcing. The results strongly support the idea that back-sourcing is a good strategic decision.

This paper is concerned with the economic trade-offs associated with open-sourcing, the business strategy of releasing free open-source versions of commercial software products. The effect of the release of open-source versions on the customers’ perception of products is an important determinant of open-sourcing outcomes. We model open-sourcing as a strategic option for firms that compete in th...