There are several initiatives for quality control in the supply of software and related services. In general, the most known and applied are the result of initiatives on the part of the customer: well defined acquisition processes, supplier selection based on certification or maturity assessment, contract monitoring. All these initiatives are aimed either to give confidence about the supplier c...

Reverse factoring—a financial arrangement where a corporation facilitates early payment of its trade credit obligations to suppliers—is increasingly popular in industry. Many firms use the scheme to induce their suppliers to grant them more lenient payment terms. By means of a periodic review base stock model that includes alternative sources of financing, we explore the following question: wha...

Suppliers provide new technology to firms and are important in firms‟ NPD. It is not sufficient for firms to select the most appropriate technology; they must also select the most appropriate supplier for their NPD. The purpose of this licentiate thesis is to map and identify criteria used in the process of selecting a suitable supplier, and explore the role of Purchasing in NPD collaborative p...

in today’s highly competitive manufacturing environment, an effective supplier selection process is very important for the success of any business organization. selection of the best supplier is always a difficult task for the purchasing manager. suppliers have varied strengths and weaknesses which require careful assessment by the purchasing manager before selecting and ranking them. any suppl...

recently, much attention has been given to stochastic demand due to uncertainty in the real -world. in the literature, decision-making models and suppliers' selection do not often consider inventory management as part of shopping problems. on the other hand, the environmental sustainability of a supply chain depends on the shopping strategy of the supply chain members. the supplier selection pl...

In this paper, the authors analyze 91 key account relationships and 206 ordinary supplier–buyer dyads regarding differences in suppliers' relational behaviors and customers' perceptions of relationship quality (satisfaction, trust, and commitment). The results suggest that while – as compared to ordinary relationships – suppliers put significantly more effort in “value-creating behaviors” in ke...

This case describes the implementation and subsequent failure of an innovative system installed in the bars of Alvalade XXI, the recently built football stadium in Lisbon, Portugal. Casa XXI, the company running the bars, had entrusted the project to an IT supplier who had limited experience with large systems. During the inauguration, the system failed spectacularly creating a chaotic situatio...