Conceptualising B2C businesses as an innovative class of technology-infused services yields insights into the factors that may lead to success or failure of such businesses. This paper draws from and adapts concepts from services marketing literature and recent thinking on Internet service metrics to present a framework for understanding and analysing B2C businesses.

Two types of businesses dominate the landscape of the IT industry: service businesses that develop tailor-made software based on customer specific needs on the one hand, and software businesses that develop standard software products based on market needs on the other hand. The so-called productization process enables software companies to perform a business transformation from customer specifi...

East Japan Railway Company has created new businesses such as life-style business and information technology business on the basis of railway business for sustainable growth. These businesses generate and provide synergy to one another effectively because each business is autonomous decentralized system based on diversified infrastructure. The infrastructure includes not just structure but mana...

Generational product innovation (GPI) is an important but understudied element of innovation strategy. In the limited discussion to date, organizational strategy scholars have emphasized internally-driven strategies of generational product innovation. While internally-driven strategies may predominate when businesses face diffuse competition for their product lines, the literature largely overl...

In today’s competitive market, businesses are adopting new practices like Design for Six Sigma (DFSS), a customer driven, structured methodology for faster-to-market, higher quality, and less costly new products and services. Monte Carlo simulation and stochastic optimization can help DFSS practitioners understand the variation inherent in a new technology, process, or product, and can be used ...

in the present-day world, sports activities and events are not to be considered solely for the purpose of entertainment or recreation. the result of this research has shown that sports businesses have entered a wide domain of activities like management, new technologies, marketing, advertisement and the like. in this area, the number of businesses which are connected to the world by information...

label switching technology is a flexible and high performance method for forwarding layer three packets that are mapped to layer two flows. each label switch router, lsr, needs a specific label for every flow, where the number of labels depends on the mapping and granularity of flows. data and control driven methods are the most significant and popular methods in label mapping policy. the above...

The advent of frontier technologies such as wireless technology has given the necessary impetus for businesses to transform from traditional ways into digital ways. While the Internet transformed traditional businesses to e-businesses, wireless technology enabled to move further to mobile business or m-business. Despite the development in the technical domain, businesses still struggle to compr...