Conceiving that Total Quality Management (TQM) is a process of embedding quality awareness at every step of production or service while targeting the end customer, we represent it as based on five cardinal principles of top management conviction, customer centric advancements of processes, benchmarking, relentless improvement, and strengthening the employee base. Lodged in the back-drop of incr...

Im Aufsatz wird der Frage nachgegangen, inwiefern Records Management (RM) einen gangbaren Weg darstellt, bestimmte Bereiche des Quality Management respektive des Total Quality Managements (TQM) abzudecken, und zwar solcherart, dass die Mitarbeitenden in ihrem Alltagsgeschäft gezielt unterstützt werden. Aus dem Angebot verschiedener TQM-Modelle fiel die Wahl auf das Modell der European Foundatio...

Total quality management (TQM) has been widely considered as the strategic, tactical and operational tool in the quality management research field. It is one of the most applied and well accepted approaches for business excellence besides Continuous Quality Improvement (CQI), Six Sigma, Just-in-Time (JIT), and Supply Chain Management (SCM) approaches. There is a great enthusiasm among manufactu...

The confirmatory of Total Quality Management (TQM) implementation is most vital in quality management. This paper focuses on employees' perceptions towards TQM implementation in a local automotive company supplier. The objectives of this study are first and foremost to determine the perception of TQM implementation among the staff, and secondly to ascertain the correlation between the variables...

 Total quality management (TQM) is one of the key approaches towards realizing the goal of meeting customer satistaction. Besides efforts for quality improvement by large companies, many small and medium-sized enterprises (SMEs) have also pursued their quality improvement effort, but mostly through the ISO 9000 certification route. Few of these SMEs have actually implemented a total app...

The purpose of the paper is to examine the most critical and important factor which will affect the implementation of Total Quality Management (TQM) in the construction industry in the United Arab Emirates. It also examines the most effected Project outcome from implementing TQM. A framework was also proposed depending on the literature studies. The method used in this paper is a quantitative s...