Financial transactions that are made in an environment of imperfect knowledge will always contain a degree of risk. When dealing with humans or human organisations the relative knowledge about the co-operative behaviour of others can be perceived as trust, and trust therefore is a crucial factor in the decision making process. However, assessing trust becomes a problem in electronic transaction...

This paper concerns decision-making processes that rely on trust. In particular, it analyzes how different aspects of trust (e.g., trust, trustworthiness, trustworthy evidence) influence trust decisions, and acting on them eventually. It proposes a trust decision model that structures the analysis of contextualized trust problems. Rather than seeking a general definition of trust, this paper ad...

BACKGROUND Patient trust in medical decision makers is a crucial facilitator of effective health care. Greater patient involvement in decision making requires improved understanding of how such trust is built, maintained, and lost in medical contexts. OBJECTIVE The study investigates how trust in clinicians is affected by the 4 main diagnostic outcomes proposed by signal detection theory: tru...

Nowadays, the growth of virtual environments such as virtual organizations, social networks, and ubiquitous computing, has led to the adoption of trust concept. One of the methods of making trust in such environments is to use a long-term relationship with a trusted partner. The main problem of this kind of trust, which is based on personal experiences, is its limited domain. Moreover, both par...

Human-robot collaboration (HRC) systems integrate the strengths of both humans and robots to improve the joint system performance. In this thesis, we focus on social human-robot interaction (sHRI) factors and in particular regret and trust. Humans experience regret during decision-making under uncertainty when they feel that a better result could be obtained if chosen differently. A framework t...

A violation of trust can have quite different consequences, depending on the nature of the relationship in which the trust breach occurs. In this article, we identify a key relationship characteristic that affects trust recovery: the extent of relationship experience before the trust breach. Across two experiments, this investigation establishes the behavioral effect that greater relationship e...

Trust management and Reputation models are becoming integral part of Internet based applications such as CSCW, E-commerce and Grid Computing. Also the trust dimension is a significant social structure and key to social relations within a collaborative community. Collaborative Decision Making (CDM) is a difficult task in the context of distributed environment (information across different geogra...

The thesis addresses the domain of inter-enterprise collaborations, which are particularly useful for small and medium-sized enterprises for attaining competitive edge in fields dominated by large enterprises. Trust decision making regarding joining and continuing the collaboration is an important element of trust management. Inter-enterprise collaborations have trust management systems perform...

OBJECTIVE To examine the impact of trust on patient outcomes (satisfaction, HbA(1C), physical and mental health-related quality of life (HRQoL)) and to investigate the role of decision-making preferences in the trust-outcome relationship. METHODS We conducted a one-year longitudinal analysis of 614 type 2 diabetic patients (mean age: 59.3 years; mean disease duration: 6.7 years). Patients' se...

All human co-operation is based on trust, meaning that we choose co-operation partners and make commitment decisions based on how much we trust the other party. Digital certificates and public-key infrastructures represent an attempt to mimic real-world human assessment of identity and trustworthiness in an automated and mechanical fashion, but present implementations are based on a very limite...