This paper brings together research from two different fields – user modelling and web ontologies – in attempt to demonstrate how recent semantic trends in web development can be combined with the modern technologies of user modelling. Over the last several years, a number of user-adaptive systems have been exploiting ontologies for the purposes of semantics representation, automatic knowledge ...

AI dialog systems are now developing from question-answering systems toward advising systems. This includes: discussed here, but see (Jameson, Wahlster 1982). The second part o f this paper presents user modelling with respect to a dialog strategy which selects and verbalizes the appropriate speech act of recommendation. structuring dialog understanding and generating a wider range o f speech a...

User Experience is a key differentiator in the era of Digital Disruption. Chatbots are increasingly considered as part of a delighting User Experience. But only a bright Conversation Modelling effort, which is part of holistic Enterprise Modelling, can make a Chatbot effective. In addition, best practices can be applied to achieve or even outperform user expectations. Thanks to Cognitive System...

This paper discusses resent attempts to employ multi-agent technologies for user modelling purposes. Based on the analysis of recent implemented systems, this contribution provides a general agent definition representing a flexible implementation to employ highly specialized entities for user modelling tasks, and illustrates communication and cooperation approaches. In the overall solution, age...

This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant the tailoring of the consultation to the individual needs of the user. Such information can be represented and structured in a user model made available for the assistant. A user modelling approach has been implemented...