abstract The main objective of this chapter is to present a comparative evaluation between two e-learning systems from the end user (learner) perspective. The evaluation instrument is based on a multiplatform e-learning systems framework and a modified version of the Questionnaire for User Interface Satisfaction (QUIS). First, the evaluation intends to compare the achievable level of overall th...

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today, electronic banking has essential role in banking industry. challenges facing banking industry led to banks make to use electronic banking and delivery services and products throughout electronic banking. moreover, they are trying to understand their customers' needs and everyday increase service quality throughout electronic banking. this research tries to investigate effect of cust...

This paper investigates factors influencing user satisfaction in information retrieval. It is evident from this study that user satisfaction is a subjective variable which can be influenced by several factors such as system effectiveness, user effectiveness, user effort and user characteristics and expectations. Therefore, information retrieval evaluators should consider all these factors in ob...

Although feature updates are a ubiquitous phenomenon in both professional and private IT usage, they have to date received little attention in the IS post-adoption literature. Drawing on expectationconfirmation theory and the IS continuance literature, we investigate whether, when and how incremental feature updates affect users’ continuance intentions (CI). Based on a controlled laboratory exp...

This research examines the influence of job satisfaction and three dimensions of organizational commitment (i.e., affective, continuance, and normative) on the intention to leave, job search activity, performance, and leadership effectiveness of executives. Job satisfaction and the commitment dimensions were hypothesized to negatively predict the retention-related variables. Results generally s...

The constraint satisfaction problem (CSP) deals with the assignment of values to variables according to existing constraints. Given n variables with their nite domains, the admissible combinations of values form a set of n-tuples which represents the globally consistent solution. This article presents a parallel approach to global constraint satisfaction. 0 Introduction The constraint satisfact...

This paper focuses on socio-emotional processes in order to understand how geographic dispersion could influence the quality of relationships, job satisfaction, and affective commitment of workers in a team context. In particular, we assume that geographic dispersion of team members affects Team-Member Exchange (TMX) which, in turn, affects their job satisfaction and affective commitment. A sur...