To cite: Soong C, Bell C. BMJ Qual Saf Published Online First: [please include Day Month Year] doi:10.1136/bmjqs-2015004484 Hospital readmission rates have captured the attention of policymakers, administrators, researchers and healthcare providers over the last decade. This has been spurred in no small part by the Hospital Readmissions Reduction Program, which began in the USA in 2012 and requ...