Compared to the telephone, email based customer care is increasingly becoming the preferred channel of communication for corporations and customers. Most email-based customer care management systems provide a method to include template texts in order to reduce the handling time for a customer’s email. The text in a template is suitably modified into a response by a customer care agent. In this ...

With the rise in smart devices, challenges such as traffic management particularly indoor scenarios have also increased. Wireless technologies seek to address these needs by using new radio access that offer faster connectivity and Internet. While 4G 5G provide outdoor, Wi-Fi still remains dominant technology due its low cost easy deployment. However, IEEE 802.11 standard does not fairness of l...

there area lot of mobile computer devices with a variety of applications and users tend to use them more. due to the limitations of mobile devices, running most of the procedures are impossible. to resolve this problem, mobile devices can be connected to the grid, to use the facilities of grid. on the other hand the communication mechanisms are different for each device and they cannot be conne...

Wi-Fi technology has always been an attractive solution for catering the increasing data demand inmobile networks because of the availability ofWi-Fi networks, the high bit rates they provide, and the lower cost of ownership. However, the legacyWiFi technology lacks of seamless interworking betweenWi-Fi and mobile cellular networks on the one hand, and between Wi-Fi hotspots on the other hand. ...

Super Wi-Fi is a Wi-Fi-like network built upon TV white spaces (TVWS) exploiting cognitive radio (CR) techniques. Super Wi-Fi is expected to achieve larger coverage than today’s Wi-Fi thanks to its superior propagation characteristics, while suffering from smaller bandwidth compared to Wi-Fi (6–8 MHz versus 20 MHz) which limits its network capacity. Therefore, it has been a common belief that S...

Wireless home entertainment center refers to a device able to handle heterogeneous media and to connect client devices located within the house and the outside world (i.e., the Internet).

This paper is a study of the use and possible flaws of the two basic cryptographic protocols (WEP, WPA) in Wi-Fi Networks. It is presenting some very easy to implement methods to gain malicious access to such networks by disclosing the network secret key, using Windows Operating Systems, like Win XP. It is also describing the shutter of the myth saying that the MAC Address filtering is a safe p...