In the context of workforce scheduling, there are many scenarios in which personnel must carry out tasks at different locations hence requiring some form of transportation. Examples of these type of scenarios include nurses visiting patients at home, technicians carrying out repairs at customers’ locations, security guards performing rounds at different premises, etc. We refer to these scenario...

We present a greedy heuristic (GHI) designed to tackle five time-dependent activities constraints (synchronisation, overlap, minimum difference, maximum difference and minimum-maximum difference) on workforce scheduling and routing problems. These types of constraints are important because they allow the modelling of situations in which activities relate to each other time-wise, e.g. synchronis...

Workforce scheduling problems are typical constraint satisfaction problems in which different constraints must be fulfilled, like needed workforce per day, forbidden sequences of shifts, length of work and days-off blocks etc. There are two main variants of workforce schedules: rotating (or cyclic) workforce schedules and non-cyclic workforce schedules. In a rotating workforce schedule all empl...

Although greater emphasis is being placed on public health information transfer, little is known about its implementation in the field. To better understand the information needs of the public health workforce, semi-structured interviews were conducted at a country public health department. Preliminary investigation revealed the underutilization of available scheduling software in this setting....

This White Paper describes the challenges of reducing employee turnover in shift‐based organizations, and introduces Otipo’s innovative approach to shift scheduling and the use of Real‐Time Workforce Analytics for Organizational Health. It focuses on the potential for improving company morale, increasing staff retention, and ultimately reducing costs, through continuous monitoring and analysis ...

Heavy industry maintenance facilities at aircraft service centers or railroad yards must contend with scheduling preventive maintenance tasks to ensure critical equipment remains available. The workforce that performs these tasks are often high-paid, which means the task scheduling should minimize worker idle time. Idle time can always be minimized by reducing the workforce. However, all preven...

We describe progress towards a workforce management system in which personnel scheduling is integrated with other important processes such as payroll processing, attendance and absence recording, staffing forecast and planning, etc. Our focus is on customeroriented sectors in which a considerable proportion of the available workforce is part-time. First, we discuss the importance of having an i...

In this work we introduce a new generalization of the ResourceConstrained Project Scheduling Problem – the Mobile Workforce Scheduling Problem with Multitask-Processes (MWSP-MP). This scheduling problem arises in mobile work scenarios and is characterized by tasks to be scheduled that are not independent from each other, but belong to structured business processes. These business processes are ...

This thesis presents a PhD research project using a mathematical programming approach to solve a home healthcare problem (HHC) as well as general workforce scheduling and routing problems (WSRPs). In general, the workforce scheduling and routing problem consists of producing a schedule for mobile workers to make visits at different locations in order to perform some tasks. In some cases, visits...