this research has studied and ranked the service quality and its relation with customers' satisfaction in a bank in iran. in the theoretical principles section, the concepts and denitions related to services, satisfaction, banking and research background have been studied. the statistical community of the study was all the bank customers that have referred to the bankand have had interest...

REpresentational State Transfer (REST) guided the creation and expansion of the modern web. What began as an internet-scale distributed hypermedia system is now a vast sea of shared and interdependent services. However, proposed Web Services protocols abandon REST altogether in favor of SOAP (Simple Object Access Protocol) exchanges codified in XML that hijack HTTP (HyperText Transport Protocol...

The 3rd Annual International Umbilical Cord Blood Transplantation Symposium took place in Los Angeles, California, on June 3–4, 2005. The Symposium was presented by the California Blood Bank Society, and was supported by unrestricted educational grants from International Cord Blood Bank StemCyte, the National Marrow Donor Program (NMDP), and the Health Resources Services Administration and was ...

This study introduces the early development of digital economy in Indonesia. e-Business activity is growing at an unprecedented rate in Indonesia as indicated by the number of online real time transactions (Real Time Gross Settlement) recorded by Bank Indonesia (Indonesian Central Bank), the emergence of dotcom companies, and the use of ICT in conventional business (a combination of brick & mor...

We present an emerging approach of Mobile Social Spaces (MOSS) that intends to improve the ways in which people communicate in the modern world. Pervasive content and service creation and provisioning, in particular for dynamically changing social groups, is a complex task and subject to varying locations of individuals, of the complete group and its context. MOSS tries to remove some of the ob...

This open access book contains tools, roadmaps, and case studies that help in the successful switch to services for manufacturing firms.

– Internet Banking System refers to systems that enable bank customers to access accounts and general information on bank products and services through a personal computer or other intelligent device. Internet banking products and services can include detailed account information for corporate customers as well as account summery and transfer money. Ultimately, the products and services obtaine...