Community computing supports human – computer interaction among neighbours in geographical or place-based community organizations. Using a case study of such an organization, we investigate the process of designing their website. Our long-term participatory design approach, integrating developmental informal learning, allowed us to understand how this community organization adopts, evaluates, a...

In 2013, Royal Philips was two years into a daunting transformation. Following declining financial performance, CEO Frans van Houten aimed to turn the Dutch icon into a “high-performing company” by 2017. This case study examines the challenges of the business-driven IT transformation at Royal Philips, a diversified technology company. The case discusses three crucial issues. First, the case ref...

Although considerable research has investigated the role of emotions in learning and problem solving, there is a paucity of research on the emotional and social aspects of academic writing. As an initial step in this direction, we conducted a study where 42 participants wrote two essays on two opposing stances about abortion (pro-choice and pro-life). Participants’ affective states (14 emotions...

For modern businesses with high levels of technology, IT governance frameworks with guidelines reflect the responsible actions of the Board and executive management and also maintain the organisation’s fit and well-being. However, these responsible groups must ensure the organisations are in a risk-free situation and avoid negative influences which may affect organisations. IT infrastructure is...

Different countries adopt Electronic-government (EG) from different perspectives, although they align their mission to develop efficient government sectors that can satisfy citizens. However, countries develop their initiatives from different visions and attempt to achieve different ends, although their means are very similar. This chapter addresses and analyzes the strategies and objectives fo...