Experimental studies of children’s responses to apologies often present participants with hypothetical scenarios. This article reports on an experimental study of children’s reactions to experiencing an actual disappointment and subsequent apology. Participants (ages four to seven) were told that another child was supposed to share some attractive stickers with them. In the two primary conditio...

The present study explores the impact of gender on use apology strategies by Algerian speakers. Specifically, research aims to identify utilized male and female participants examine potential influence such usage. employed a discourse completion task (DCT) as its methodological tool for data collection. DCT included nine scenarios in which were required provide an apology. Sixty participants, con...

Despite the increased incidence of intergroup apology in public life, very little empirical attention has been paid to the questions of whether intergroup apologies work and if so, why. In a series of experiments, Australians read scenarios in which Australian interests had been harmed by an outgroup. Participants were then told that the outgroup had either apologized or had not apologized for ...

One of the most prevalent speech acts across languages and cultures is apologizing. It plays an important role in conversations which helps maintain social relationships. Many researchers this field have proposed several apology strategies; however, article aims to examine direct strategies lexicogrammatical realizations utterances, including apologies English conversations. This a descriptive ...

This paper aims at assessing the pragmatic competence of Arab EFL learners tertiary level. The learners’ ability to use speech act apology was assessed through a specially designed discourse completion test that consisted nine items. study aimed answering following questions. (1) What strategies do participants express apology? (2) politeness in realizing this act? (3) pedagogical implications ...

New media platforms such as Twitter, Facebook, and Instagram have allowed brands to connect with the public. However, negative comments can damage their image, so should use clear apology strategies. Despite COVID-19 pandemic, growth of electronics market is closely related connection between customers. This article examined strategies used by Lenovo, a company international brand influence, in...