Personas are a popular tool for product design professionals. However, controversy exists in the product design community in terms of its validity and applicability as a vehicle for client insights. Based on persona development work we have performed for a financial services company, we propose best practices that could help create more useful personas in support of product design.

e-Learning has become an inevitable part of the modern education system, which deserves attention and investigation. This research aims to build a framework for best practice-in-context in the use and implementation of elearning tools, technology and systems in higher education (HE). The main contribution of this research is to provide a comprehensive framework that will potentially lead to the...

This paper presents a methodology for identifying best practices followed by various countries worldwide for supporting broadband growth. It also investigates and analyzes these practices using data concerning broadband penetration, access technologies, market, prices and services for OECD countries during the period 2004–2006. The methodology used to locate the best practices is based on three...

ii ACKNOWLEDGEMENTS I would like to express my sincere appreciation to Assistant Professor Dr. Isabelina Nahmens, who is my advisor, for her constant support and encouragement in the research and preparation of this thesis. Under her supervision I was able to accomplish my goals and gain knowledge on various research aspects. his help during the implementation of my research. I would like to th...

It has become fairly common to hear the term “value proposition”. It is often featured as a component of a sales and marketing strategy in various ways, such as: advertisements, white papers, case studies or within sales collateral. In fact, the term has become quite familiar, yet when a series of value propositions are evaluated it becomes clear that not all value props are created equally. In...

This paper investigates the correlation between the quality of instructional design and learning outcomes for early childhood students in the online synchronous cyber classroom. Today’s generation of e-learners has access to highly engaging and well-designed multi-media synchronous classrooms. However little data exists on what constitutes ‘good practice’ in instructional design for online sync...

In this paper, we present a case of implementing new technology. New technologies are often described or introduced to teachers and administrators in terms of their ideal use. Such accounts of “best practices” often fail to specify the conditions that contributed to success in a particular context. We describe the initial steps in a journey towards best practices, discussing the implementation ...

Institutes of higher education face a number of distinct challenges when onboarding new employees. After all, a single college or university can hire thousands of new employees each year, across multiple departments, campuses, and even countries. When considering the different types of positions, including professors, administrative professionals, and maintenance personnel, as well as full-time...

E-learning will not inevitably cause a revolution of the traditional university. On the contrary, it is not clear whether multimedia and network technology will find its place in the university to the profit of the students. We discuss various methods and techniques and propose best practices, which can succeed under the specific conditions of a traditional university.