This paper investigates interpersonal persuasion strategies in computer-mediated communication (CMC), a topic that has received little prior attention. Significant differences were found in perceived effectiveness of asynchronous, text-based CMC vs. face-to-face communication (FTFC) for achieving interpersonal persuasion in general and for applying persuasion strategies of reward, punishment, l...

Computer-mediated communication (CMC), such as email, instant messaging, and online texting, is an important channel for influencing message receivers’ behavior. We observe that, while most communication media are structurally biased to support either interpersonal or broadcast modes of communication CMC can support both. We argue in this paper that people respond to this ambiguity by categoriz...

In this chapter, we discuss how culture influences computer mediated communication (CMC). We use an Input-Process-Output (I-P-O) model as a theoretical framework to analyze relationships between culture and CMC. We describe three dimensions of cultural variability—individualism/collectivism, low vs. high context of communication, and taskvs. relationship-orientation—and describe how these dimen...

The paper argues that everyday exchange of business emails produces a development in the work-group relationship, which, in turn, makes new communication styles possible and acceptable by the users' habit to computer-mediated forms, even in unbalanced professional exchanges. The focus is on the (spoken) discourse features of email messages in a self-compiled corpus of selected computer-mediated...

Zur erfolgreichen Überbrückung von Distanz in verteilten Teams müssen computerbasierte Kommunikationsmedien (Computer-Mediated Communication, CMC) neben der Unterstützung für die Kommunikation über Text, Audio oder Video auch adäquate Mechanismen für die Organisation und Verwaltung von Kontakten bieten. In diesem Beitrag berichten wir über unsere Literaturstudie und unsere empirische Untersuchu...

How problem-solving and decision-making groups process information can impact outcome of their efforts. Information processing by groups, or collective information processing (CIP), in turn, is influenced by group communication. With the increasing use of computer-mediated communication (CMC) technologies by organizational workgroups, it makes sense that CIPCMC theoretical frameworks are reexam...

Using an interdisciplinary perspective, this study provides a hyperlink and content analysis of 44 U.S. domestic and 40 Middle Eastern extremist groups’ websites to analyze their use of computer-mediated communication (CMC) to support collective identity and mobilization. The findings contrast Middle Eastern extremist groups’ use of the Internet to develop virtual communities and support their ...

Motivated by the increasing popularity of computer-mediated communication (CMC) technologies in university students learning, this study investigated students’ motivations for using CMC technologies in their learning. Fifteen university students were interviewed using the Repertory Grid Technique (RGT) in order to elicit needs that they fulfill when choosing CMC for communication in their learn...

Motivated by the increasing popularity of computer-mediated communication (CMC) technologies in university students learning, this study will explore students’ motivations for using CMC technologies in their learning. By employing uses and gratifications (U&G) perspective, this paper aims to identify dimensions of motivation in students’ CMC technology use. It also proposes that students’ techn...

Computer mediated communication (CMC) provides a way of incorporating participant interaction into online environments. Use of such features as discussion forums and chats enhance collaborative work and learning. For many, however, CMC may be an unfamiliar medium. To ensure a successful CMC event, it is essential to adequately prepare participants for CMC. A proposed four step model prepares pa...