Computerized maintenance management systems (CMMSs) contain valuable data on the operations in an organization. A large part of these consists unstructured, written texts contained failure notifications which are generated each time unexpected occurs, enriched with structured metadata consisting a number labels that allow to categorize failures, such as type failure, its cause or corrective act...

Managers are constantly being told that the quality of data is insufficient for producing reliable results from business models. Reliability analysis is no exception. In this paper, the authors show that it is possible to retrospectively improve the quality of failure histories stored in computerised maintenance management systems (CMMS). A tool was developed to help reliability professionals a...

Knowledge is nowadays considered as a significant source of performance improvement, but may be difficult to identify, structure, analyse and reuse properly. A possible source of knowledge is in the data and information stored in various modules of industrial information systems, like CMMS (Computerized Maintenance Management Systems) for maintenance. In that context, the main objective of this...