Most decision making problems can be considered as multiple criteria decision making (MCDM) problems, and should be solved by MCDM method. The main advantage of MCDM is that it can give managers many dimensions to consider related elements, and evaluate all possible options under variable degrees. This paper applied fuzzy set theory and a compromised MCDM method VIKOR method to evaluate the ser...

In multiple criteria decision making (MCDM) methods, the analytic network process (ANP) is used to overcome the problems of interdependence and feedback between criteria or alternatives. The ANP method currently deals with normalization in the supermatrix by assuming each cluster has equal weight. Although the method to normalize the supermatrix is easy, it ignores the different effects among ...

The first steps of multi-criteria decision making (MCDM) are typically the decomposition and structuring of the decision problem at hand. As all subsequent process steps of MCDM are based on the initial structuring of the decision problem, the validity of the structure representing the decision problem is of particular importance for the quality of the decision making process. This paper seeks ...

Group decision making methods such as Multi-Criteria Decision Making (MCDM) have been developed extensively, but their organizational use for group decision making has been difficult. According to Arrow’s Impossibility Theorem, one possible reason is that a group decision outcome could never satisfy every decision maker’s individual preference. This paper proposes a fuzzy GSS (Group Support Sys...

This chapter aims to delineate measurement of level-of-satisfaction during decision making under intelligent fuzzy environment. Before proceeding with the multi-criteria decisionmaking model (MCDM), we attempt to build a co-relation among decision support systems (DSS), decision theories and fuzziness of information. The so-relation shows the necessity of incorporating decision makers’ (DM) lev...

The paper illustrates the application of three Multiple-Criteria Decision-Making (MCDM) methods to the problem of the selection of a new hub airport for a hypothetical European Union (EU) airline assumed to operate within the EU liberalised air transport market. The three MCDM methods used are SAW (Simple Additive Weighting), TOPSIS (Technique for Order Preference by Similarity to the Ideal Sol...

Joint Admission Control (JAC) handles the admis-sion of all new or handoff service requests in the mod-ern heterogeneous networks and allocates the required resources and guarantees the QoS constraints for the service. JAC is a multicriteria problem in nature, and the usage of MCDM system is mandatory to decrease the influence of the dissimilar, imprecise, and contra-dictory measurements for th...

Evaluating software quality is an important and essential issue in the development process because it helps to deliver a competitive software product. A decision of selecting the best software based on quality attributes is a type of multi-criteria decision-making (MCDM) processes where interactions among criteria should be considered. This paper presents and develops quantitative evaluations b...

The purpose of this paper is to present an alternative of a hybrid method based on Saaty’s Analytical Hierarchy Process and on the Technique for Order Preference by using the Similarity to Ideal Solution method (AHP-TOPSIS) and, based on the AHP and its use of pairwise comparisons, to extend it to a new method called α-D MCDMTOPSIS (α-Discounting Method for multi-criteria decision making-TOPSIS...

Availability of finite set of alternative solution for any problem tends to make decision making an inevitable part of today’s opportunistic world. Generally Decision making is made based on various perspectives like psychological, cognitive, normative means. In all situations Cost-Benefit analysis forms the key reason for decision making. Multi Criteria Decision Making (MCDM) methods make the ...