The emergence of intelligent sensing and communication technologies fosters the generation and dissemination of huge amounts of information that collectively enriches people’s awareness about their environment and its resources. With this information at hand, users then decide how to access these resources to best serve their interests. However, situations repeatedly emerge where the users’ wel...

This paper describes and analyses distinct patterns of 'governance conversation' observed in interactions on a discussion list that aims to support local, direct, governance in a geographically colocated community in South Africa. Although each pattern relates to governance, making 'binding decisions', which has been seen as a key attribute of deliberative democratic processes, is almost entire...

This paper describes and analyses distinct patterns of 'governance conversation' observed in interactions on a discussion list that aims to support local, direct, governance in a geographically colocated community in South Africa. Although each pattern relates to governance, making 'binding decisions', which has been seen as a key attribute of deliberative democratic processes, is almost entire...

Title of Dissertation: THE VALUE OF IT-ENABLED RETAILER LEARNING: CAN PERSONALIZED PRODUCT RECOMMENDATIONS (PPRS) IMPROVE CUSTOMER STORE LOYALTY IN ELECTRONIC MARKETS? Tongxiao Zhang, Doctor of Philosophy, 2005 Dissertation directed by: Professor Ritu Agarwal and Professor Hank Lucas Department of Decision and Information Technologies Personalization is a strategy that has been widely adopted b...

The primary purpose of the study is to investigate the variables that influence organizational decision making on global IT outsourcing. From an adoption of innovations perspective, attributes related organizational characteristics, outsourcing characteristics, outsourcing supplier characteristics, industry characteristics, customer relationship, and external forces are presented and discussed....

A structured method is called quality function deployment (QFD) that translates the voice of the customer into both of the product and service development. The architecture of QFD is composed of a set of matrices that is often referred to as the house of quality (HOQ). HOQ is regarded as a part of the QFD process. The matrices of HOQ include the importance of customer requirements and the relat...

nowadays, the customer's credit assessment is one of most important challenges for managers in decision making. especially in the current situation which the number scam has increased and outstanding claims of business company is increasing. on the other hand decision making about customers and their credit is based on expert judgment and also the customer information is often uncertain, a...

This paper proposes a risk-based process strategy decision-making approach. To improve the flexibility in applying the Value-Based Software Quality Achievement (VBSQA) process framework, we embed the risk-based process strategy decision-making approach into the VBSQA process framework. It facilitates project managers to tailor the VBSQA process framework to different project business cases (sch...

A manufacturing based organization operates in an environment where a fast and effective decision is needed. This is to ensure that the output is met with customer compliance. There exists manufacturing systems that collect the operational data and the data turns out to be in a high volume due to the state of the art of the abundant manufacturing operational data. Having a lot of data without t...