After several years serving as a physician for a large health care organization in my city, I recently found myself looking for a new job when my wife and I decided to move out of the area to be closer to family. Before committing to such a major life change, it was important to think about my career goals and my family’s future, but I also had to research more immediate issues such as the basi...

background: the aim of the study was to compare the effects of 'face-to-face education' and 'educational movies' on  'knowledge' and 'practice' of women of child-bearing-age, in terms of health-care during pregnancy and during infancy in a suburban region near tehran city, iran.   methods: in this quasi-experimental study, the sample included 873 married women. questionnaires for knowledge and ...

This descriptive study investigates the routine of families with nursing infants ages between six months and two years old, involving working mothers users of a Basic Health Unit in a city in the South of Brazil. The theoretical discussion is based on the families' routine approach. A total of 25 mothers were interviewed through a semi-structured questionnaire. The qualitative data analysis fol...

Sr. Patricia is vice president, mission services, Catholic Health Association, St. Louis. I n a Catholic health care organization, the most pervasive theological reflection takes place during annual budgeting. Each of the institution's departments asks itself: "What is our mission?" "What can and ought we do to further that mission?" But the departments must also inquire, "What resources do we ...

There is a plethora of articles available on the qualities of a great nurse manager. What’s not well documented is the growing demand for nurse managers to have a sense of the business of healthcare. As a service setting, healthcare is constantly challenged to do more with less, to increase output with decreased financial input and to deliver better-quality care to increasing numbers of people....

Background and purpose: Customer relationship management research is utilized to explain the need for a more patient-oriented support. This paper argues about customer relationship managemet in healthcare Method: the present article has utilized the valid resources in the subject under study. Conclusion: CRM tools and strategies will be implemented in the marketing and service layer. The health...

P revious articles in this series identified five major strategies for enhancing revenue through service development ("Returning to Revenue Growth," Health Progress March-April 2001, pp. 19-21, 79) and reviewed opportunities to increase market share as one approach to enhancing revenue ("Increasing Market Share," Health Progress, May-June 2001, pp. 28-33). This third article in the series focus...

background: primary health care is the major infrastructure of health care systems. it is clear that making and improving primary health care information systems would not be possible without awareness of their condition. therefore, this comparative study was conducted in order to determine the situation of primary health care information systems in health centers of tehran, iran. methods: this...

payment mechanism health insurance is a serious challenge for policy makers, access to health, continuing care, need to technology, huge expenses a considerable part of health funds is collected. therefore organizing and designing appropriate policies for organizing, financing, payment mechanism for providers and role of diagnostic related groups system. in this study, our main objective study ...

introduction: hospitals performance indicators will help monitoring, evaluation and decision making and therefore must be selected and ranked accurately. the aim of present study is identifying and selecting key hospitals performance indicators. materials and methods: this is a descriptive and mixed (quantitative-qualitative) study. literature review and expert panel has been done to identify a...