assessing quality of family health services in view points of service users in urmia health posts   nabilou b[1],farokh eslamlou hr[2]*   received: 1 may , 2013 accepted: 2 jul , 2013   abstract background & aims:  community health largely depend on the primary health care sector of each country and primary healthcare including family health, as first contact services have basic role in health ...

rational prescribing increases the quality of health care and patient outcomes. in this study, the quality of drug prescription in specialist physicians in isfahan province of iran was assessed for evaluating the rational use of drugs and improving the therapeutic outcomes.this retrospective survey was conducted on a total of 7999530 prescriptions from all general and specialist physicians. the...

background and objectives: data on patient complains can be used as a feedback to improve the quality of healthcare services. the aim of this study was to develop an indicator for reliable retrieval of statistical data on patient complaints.   methods: a triangulated study was conducted. a comprehensive literature review was done to identifying the relevant major themes. two-rounds of delphi se...

introduction: timeliness has been considered as a key domain in quality of emergency department (ed) care and delay in care providing is influential determinants of patient’s outcomes. the present study, aimed to evaluate the determinants of prolonged ed length of stay (los). methods: in this cross-sectional study, using adopted version of the latest form for external evaluation and accreditati...

introduction: various types of software are used in health care organizations to manage information and care processes. the quality of software has been an important concern for both health authorities and designers of health information technology. thus, assessing the effect of software quality on the performance quality of healthcare institutions is essential. method: the most important healt...

BACKGROUND Stroke registries contribute to the conduct of clinical research and to the assessment of health care quality control. Efforts to compare clinical outcomes and quality indicators between centers are dependent on standardized data elements, but it is unknown how stroke physicians define common data elements, such as hypertension or diabetes, when collecting data for registries at thei...

introduction: supplementary health care services are provided to offer health care services beyond existing medical services at a reasonable cost to all members. these supplementary health care services contribute to the health and quality of life of the members and therefore membership provides peace of mind and a sense of security. this study aimed at investigating supplementary health care s...

Human factors systems approaches are critical for improving healthcare quality and patient safety. The SEIPS (Systems Engineering Initiative for Patient Safety) model of work system and patient safety is a human factors systems approach that has been successfully applied in healthcare research and practice. Several research and practical applications of the SEIPS model are described. Important ...

BACKGROUND Primary care (PC) allows patients to address most of their health needs and is essential for high quality healthcare systems. The aim of the study was to analyze the insight of nine core dimensions of Polish PC system: "Economic conditions", "Workforce", "Accessibility", "Comprehensiveness", "Continuity", "Coordination", "Quality of care", "Efficiency" and "Equity" and to identify th...

The changing and demanding nature of the mining workforce in rural and remote Australia brings unique challenges to the delivery of healthcare services. In an attempt to control costs whilst delivering cost effective and quality healthcare, new models of delivery must be considered. For a workforce that is fly-in/fly-out, the provision of healthcare is problematic given the lack of consistency ...