This article suggests a new method that transfers the house of quality (HOQ) approach typical of quality function deployment (QFD) problems to the supplier selection process. To test its efficacy, the method is applied to a supplier selection process for a medium-to-large industry that manufactures complete clutch couplings. The study starts by identifying the features that the purchased produc...

In this ever-changing business scenario, the manufacturing product industries have to be in position to rec-ognize the ever changing pulse and demands of the market. Customer satisfaction and quality management has become a strategic issue for companies in the new millennium. Quality Function Deployment (QFD) lit-erature suggests that building up the House of Quality (HoQ) is not a difficult ta...

In a previous paper we derived an expression for the di erentials in the Lyndon-Hochschild-Serre spectral sequence of a split extension G = HoQ of nite groups with coe cients in a eld. Here we apply that result to the case where H and Q are elementary abelian 2-groups and char k = 2. We then work out a special case, in which H has rank 4 and Q has rank 2, from a class of examples constructed by...

Abstract To ensure the safety of elderly and to provide a convenient comfortable travel experience, walkers are widely used. The Quality Function Deployment (QFD)/Teoriya Resheniya Izobretatelskikh Zadatch (TRIZ) integrated model is constructed specific implementation process given by starting from mechanical structure product. Firstly, design requirements existing product obtained users interv...

Properly solving the relationship between conservation and devel-opment is one of important requirements in development historic urban. The author approaches issue through case studies old Quarter, a special historical sites Hanoi capi-tal. process urbanization urban has af-fected made Old Quarter (HOQ) many changes. How to maintain HOQ been studied by scientists. Some results those have applie...

Customer service is increasingly being recognized as a source of competitive advantage. Determining customer needs accurately, meeting and exceeding them in a consistent manner is the key to the effective customer service. Companies should adapt a strategic, proactive focus on customer service based on understanding logistics process and designing logistics system to meet their needs. This ...

Customer service is increasingly being recognized as a source of competitive advantage. Determining customer needs accurately, meeting and exceeding them in a consistent manner is the key to the effective customer service. Companies should adapt a strategic, proactive focus on customer service based on understanding logistics process and designing logistics system to meet their needs. This ...

We report in this letter the outstanding frequency stability performances of an autonomous cryogenique sapphire oscillator presenting a flicker noise floor below 2e-16 near 1,000 s integration time and long term Allan Deviation (ADEV) limited by random walk process 1e-18/sqr(tau). The qualification at level called for implementation sophisticated instrumentation associated with ultra-stable ref...

This article provides a two-dimensional approach to webshops. Building webshop was getting more and popular during Covid-19. With the technological extension of 5G, e-commerce might gain market share. study aims determine if there is huge gap between user's exceptions developer’s experience. Based on experience, marketers prefer price-effective, fast, cliche-based solutions enter online market....