A balanced scorecard (BSC) is a management decision tool intended to be the corporate performance measurement. It also can play an important role in transforming an organization’s mission and strategy into a balanced set of integrated performance measures. Assigning suitable weight to each level of balanced scorecard is crucial to conduct performance evaluation effectively. In this research a c...

Performance measurements play an important role in understanding the determinants of successful performance of firms. The balanced scorecard is one of the integrated performance measurement systems that has wide acceptance in several countries. The prior studies investigated different aspects of balanced scorecard in the developed countries, but this study contributes to the performance measure...

The purpose of this study is to examine the role of the bal-anced scorecard in Government MIS Department. The frame of Government MIS Department performance applying the balanced scorecard methodol-ogy, analytic hierarchy process (AHP) and fuzzy AHP is developed by review the studies of balanced scorecard and information systems. Then, this study adopted 13 valid questionnaires in the Taiwan’s ...

In the present era of emerging intense global competition, organizations’ are facing increasingly knowledgeable and demanding customers and activist shareholders which have changed the competitive environment from competition based on ability to invest in and manage physical assets to competition based on knowledge and the ability to exploit intangible and soft assets. In this changed business ...

The balanced business scorecard is a widely-used management framework for optimal measurement of organizational performance. Explains that the scorecard originated in an attempt to address the problem of systems apparently not working. However, the problem proved to be less the information systems than the broader organizational systems, specifically business performance measurement. Discusses ...

In contemporary global and dynamically developing environment there is a need of the strategic planning fundamental. It is complicated, but at the same time important process from the point of view of continual keeping of competitive advantage. The aim of the paper is formulation of strategic goals for the needs of the small enterprises. There will be used Balanced Scorecard as a balanced syste...

The goal of this paper is proposing a supply chain value dashboard in home appliance manufacturing firms to create more value for all stakeholders via balanced scorecard approach. Balanced scorecard is an effective approach that managers have used to evaluate supply chain performance in many fields but there is a lack of enough attention to all supply chain stakeholders, improving value creatio...

BACKGROUND AND OBJECTIVES Oregon Health & Science University Family Medicine implemented a balanced scorecard within our clinics that embraces the inherent tensions between care quality, financial productivity, and operational efficiency. This data-driven performance improvement process involved: (1) consensus-building around specific indicators to be measured, (2) developing and refining the b...