This paper describes BenInq, an expert system for beneets inquiry in the insurance industry. BenInq is designed to be used by both customer service representatives, who answer customers' questions in real time, and policy modiiers, who update insurance products. The main challenges were the design of the KR structure | in particular, representing a huge knowledge base at varying levels of granu...

Industrial dermatitis is skin disease primarily caused by the industrial environment. It is the commonest occupational disease in industrialised countries. Of all industrial injury benefits paid out in this country for occupational diseases prescribed under the 1965 National Insurance (Industrial Injuries) Act, a little more than 657. are for industrial dermatitis. Occupational skin disease has...

Using a large linked employer-employee data set, this paper studies the extent to which employers insure workers against transitory and permanent firm-level shocks. Particular emphasis is given to the question of whether the amount of wage insurance depends on the nature of industrial relations. Adopting the identification strategy proposed by Guiso et al. (2005), it is shown that wage insuranc...

.T HE Social Security Act in 1935 established a dual program of protection against old-age dependency-old-age benefits, a contributory social insurance system covering primarily industrial and commercial workers; and old-age assistance, a program administered by the States (but partly financed by the Federal Government) to give financial assistance to aged persons who were in need. Under both p...

Implementing a Participatory Model of Micro Health Insurance among Rural Poor with Evidence from Nepal David M. Dror, Atanu Majumdar, Pradeep Panda, Denny John and Ruth Koren Micro Insurance Academy, 52B Okhla Industrial Estate, Phase-3, New Delhi 110020, India. Erasmus University Rotterdam, Institute of Health Policy and Management, P.O. Box 1738, 3000 DR Rotterdam, The Netherlands. E-mail: da...