The spotlight on business innovation in growth-oriented organizations has never been hotter. Information systems (IS) innovation, in particular, has become the main focus for many businesses and their CIOs because of its potential for business agility and competitiveness. However, creating a culture that can effectively exploit the innovative forces of an organization is challenging, and no sha...

While many global corporations acknowledge they lack corporate capabilities for successful technology-enabled business innovation, an Australian financial services provider has been ranked by an international ratings agency in its highest categories due to the capabilities of its Information Systems. Its Loan Processing system has been commended by the ratings agency as the principal reason for...

Enterprise systems are gaining interests from both practitioners and researchers because of their potential linkages to organizational and individual user’s productivity. However, there are few papers that investigate enterprise systems management and implementation issues based on the end users’ perspective with the cross-cultural mechanisms, although currently the enterprise systems involves ...

Crisis response is generally acknowledged as a crucial aspect of crisis management. Crisis response often requires a need to improvise because the circumstances demand spontaneous innovation that departs from established procedures. Although previous research has acknowledged improvisation as a valuable component of crisis response, it has not provided adequate conceptual understanding of impro...

Open innovation has been and remains to be a rapidly changing field of research in Information Systems and various other disciplines. With the rise of professional open innovation platforms and the emergence of crowdsourcing as well as employee-driven innovation, studies on the front-end of open innovation – namely idea generation, collaboration and evaluation – are facing new challenges. In th...

This paper develops a comparative framework for analysing mobile service innovations in Japan and Europe between 2000 and 2006. Concepts of Information System (IS) service innovation are defined and the dynamic capabilities model together with three perspectives on context is used to discuss the fundament for the firm’s business models. We also discuss how this study lens could generate contras...