BACKGROUND Physicians working with multicultural populations need to know how to elicit the patient's understanding of the illness; determine the patient's sociocultural context and identify any issues that might affect care; communicate effectively across patient-provider social and cultural differences; and collaborate effectively with an interpreter. Skills self-assessment can contribute to ...

This paper examines the current approaches used in the training of intercultural business communication such as cultural patterns and skills, and points out that these approaches mainly reflect the etic or culture-general perspective. What is missing is the emic or culture-specific perspective. In order to promote intercultural research based on both perspectives, this paper details ethnography...

This paper addresses chances and needs to integrate educational games in Information Management Systems of global value chains in the Extended Enterprise. With the development of global value chains misunderstandings due to different cultural habits and rules are an issue. Studies show that lack of intercultural competence results in enormous losses and frictions in negotiations, sales and cust...

In this article I will argue that the globalisation process has carried two major implications for intercultural communication research: 1) It has provided a new target group; professional practitioners in multiethnic societies. 2) It has made ‘cultural identity’ one of the most important concepts in intercultural research. The challenge for intercultural research today is to provide analytical...

The paper presents a framework, combined with a checklist for designing and evaluating multimodal, intercultural ICT, especially when embodied artificial communicators are used as front ends for data bases, as digital assistants, as tutors in pedagogical programs or players in games etc. Such a framework is of increasing interest, since the use of ICT across cultural boundaries in combination w...

The current study examined the structural composition of the communication networks of Korean immigrants’ ethnic church community, which became the main sources of their social capital. The study measured the effect of their network characteristics (i.e., size, diversity, and centrality) on individuals’ monocultural and intercultural orientations. A total of seven hypotheses, drawn from Smith’s...

In the fast-changing modern world of today, learners need global skills for life-long learning and effective communication. Among these skills are intercultural competence and critical thinking. Although teachers have acknowledged the importance of the inclusion of global skills in their actual teaching procedures, they still need more concrete methodology and tangible pedagogical frame...

This paper discusses some of the challenges in constructing multimodal intercultural artificial communicators. Such challenges concern the notions of intercultural communication and culture, e.g. what aspects of culture are investigated and what methods are used. The paper also presents two example of types of investigation that are needed and concludes with a short discussion of some consequen...