Business information systems have radically transformed business processes with the emergence of new digital communication forms. However, employees still communicate verbally and on paper as well. This study analyses internal and external communication of three business units through an analysis of 60 to 150 communication genres in each. According to the results, 51% to 59% of internal stored ...

information and communication technologies are the most recent scientific achievements of mankind's ability seems to have much to offer society and are expected to be useful in solving the problems of human society. many around the world believe that accelerates the process of adjustment in the exchange of knowledge and information through information and communication technologies a vital role...